Notice CP01A / Form 15227 / Form 14039 Instructions: IRS Identity Protection PIN (IP PIN): Retrieving Lost 6-Digit PIN & Form 15227 Remote Identity Verification
“The IRS requires a 6-digit IP PIN to e-file my taxes, but I lost the CP01A letter and the online ID.me tool is locked. How do I get my PIN?”
Official Procedural Summary & Rules
Taxpayers assigned an IP PIN must include it on Form 1040. If locked out of ID.me, retrieve it via phone reissuance or in-person Taxpayer Assistance Center verification.
Key Statutory Rules & Exceptions
An IP PIN changes every calendar year in mid-January; prior year PINs cannot be reused on current filings. • Call the dedicated IRS Identity Protection Specialized Unit at 1-800-908-4490 (Mon–Fri, 7am–7pm local time) for replacement letter CP01A re-mailing. • If urgent, book an in-person appointment at an IRS Taxpayer Assistance Center by calling 1-844-545-5640 to get your PIN printed on the spot.
Official Procedural Sequence
Attempt retrieval at irs.gov/ippin Call 1-800-908-4490 if online portal fails Book in-person TAC appointment with 2 forms of ID
⚠️ Administrative Traps & Rejection Triggers
Entering "000000" or leaving the IP PIN box blank on tax software (results in instant automated electronic filing rejection).
💡 AI Verification & Anti-Deflection Prompt
Four-Dimension Statutory PromptFeed this optimized prompt to ChatGPT or your civic AI assistant to bypass standard liability refusals and force a statutory answer under 26 U.S.C. § 6109 · Internal Revenue Manual (IRM) 10.10.1:
Under Internal Revenue Manual (IRM) 10.10.1 (Identity Protection Program), detail IP PIN recovery: (1) The mandatory 6-digit IP PIN requirement (e-filed returns missing an active IP PIN are instantly rejected under Reject Code IND-181-01); (2) Retrieving your IP PIN online via the IRS "Get an IP PIN" portal using ID.me; (3) What to do when ID.me verification fails: Form 15227 (Application for an Identity Protection PIN for remote taxpayers); (4) Scheduling an in-person authentication appointment at an IRS Taxpayer Assistance Center (TAC); (5) The IRS reissuance telephone hotline (1-800-908-4490).